
State Farm® Insurance Agent Kari Romano
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Nicholas Demo
April 23, 2025
"I recently changed insurance agents specifically to work with Kari Romano, due to the stellar reputation she and her agency has built amongst her customers. That being said, the young lady who has been assisting me these last few months, Danee Hui, as done an outstanding job with my affairs. She's patient with ny incessant questioning, friendly, upbeat, knowledgable and when she tells you she is going to follow up on something she does exactly that. It's exactly this level of customer service I seek out when dealing with any company or small business."
"Thank you so much for your kind words and for choosing to work with our agency — it truly means a lot. We’re honored by your trust and are thrilled to hear that your experience has been such a positive one. Danee is an incredible part of our team, and your recognition of her dedication, patience, and follow-through absolutely reflects the values we strive to uphold every day. I’ll be sure to pass along your message to her — it will mean the world. We’re always here for you and look forward to continuing to provide the outstanding service you deserve! 🤍❤️"
Natsuki Gonzalez
April 17, 2025
"WOW. Let me just start by saying—I came from another agent, and when Danee looked over my policy, she was immediately confused (and rightfully so). Turns out, my insurance was basically built backwards and costing me way more than it should have. She took the time to break everything down, rebuilt the policy around my actual needs, and even found a way to save me $300 a year on renters. And don’t even get me started on the life insurance—starting my big-boy job, this was the perfect time to get settled in with a smart, bundled plan. But let’s be real: the real star here is Danee. She’s sweet, sharp, and genuinely kind. I don’t know much about insurance, but she walked me through every step, explained it all in a way that actually made sense, and was incredibly patient the whole time. She even brought me an apple to welcome me to State Farm—who does that?! Just so thoughtful and warm. Hands down one of the best service experiences I’ve had."
"Hi Natsuki! Aww.. this makes my heart happy of the generous review of your experience with Danee! It thrills me she provided the level of customer experience and education that is integral to my Agency. We truly appreciate your business and promise to always deliver top notch service. I am pleased she brought you one of our Anniversary caramel apples as they are delectable treats made by one of our customers. Thank you again and I wish you a lovely Easter weekend! 🐣"
Nathan Mace
April 16, 2025
"Irene has been fantastic to work with, offering great rates. Very informative and helpful with all my questions and concerns."
"Hi Nathan! Thank you kindly for taking a moment to share your experience working with Irene! I’m so happy she addressed your questions and concerns as we appreciate you! "
Chelsea Hudson
April 11, 2025
"I just got off the phone with Irene and I am blown away with her level of understanding of the policy and her willingness to walk we through the details. she explained everything in great detail and help guide me through the decision process to find the right policy for me. It is clear that Irene has a customer first mentality and does whatever she can to find the best policy for her clients. Help me today I will strongly recommend her to my friends and colleagues. All-Star service!"
"Thank you so much for your kind words! We’re thrilled to hear that Irene was able to provide you with such a positive and informative experience. She truly takes pride in putting our customers first and guiding them through every step of the process. I’ll be sure to pass along your feedback to her—she’ll be so happy to hear it! Your recommendation means the world to us, and we’re grateful for the opportunity to assist you."
Karen Gonzalez
April 9, 2025
"Kari and Irene were amazing to work with! They answered all of my questions and provided me with the best coverage options. They were very approachable and kindhearted."
"Thank you so much, Karen, for your kind words and thoughtful review! We’re thrilled to hear that we were able to provide you with excellent service and the best coverage options. We truly appreciate your trust in us and are always here to help whenever you need. Welcome to our State Farm family! 🌺"
Maria de los Angeles Sierra Luque
April 3, 2025
"Excelente atención y mucha eficiencia Danee. Mil gracias"
"Gracias, María, por tomarse el tiempo para compartir su experiencia con Danee. Nos alegra que sea nuestro cliente y le agradecemos su preferencia. 🌸"
Dulce Mendoza
March 19, 2025
"Incredible team. I am speechless of the support we had from Karis team!! We are extremely grateful. Thank you for what your team did for us. From taking the time to explain to us on what would happen after being involved in a car accident to your quick responses. Highly recommended!! Thank you!!"
"Thank you, Dulce, for your kind support! Being involved in a total loss accident is quite nerve wrecking and time consuming. We are thankful everyone is okay and we were able to help. Our customers mean the world to us and appreciate your genuine feedback! 🩷"
Ashley Nelson
March 17, 2025
"One of the easiest calls to make. Irene was such a huge help. Amazing customer service to say the least. Go Irene!!! Thank you again for today!"
"Hi Ashley! Thank you so much for your kind words! We’re thrilled to hear that Irene provided such amazing service. We’ll be sure to share your praise with her—she’ll love hearing it! If you ever need anything, we’re always here to help. Thanks again. Kari "
Somang
February 27, 2025
"Wonderful rates! Wonderful services ! Thank you Irene!"
"Hi Somang! We are thankful for you sharing your experience with Irene and welcome you to our State Farm family! 🫶🏻"
Kendrix Burford
February 11, 2025
"Ms Irene is the best! She’s been my agent going on 4 years now. The way we communicate you would think we are family! Always looking out making sure I’m covered in every way. Such a great soul and knows how to brighten up a day🙌🏾"
"Thank you for such a genuine, kind review! I’m thankful you feel like family as I know how much Irene values you! This review made my day as it reaffirms what I strive my Agency and team to represent! We truly appreciate you, Kendrix! "
Kirk
February 4, 2025
"Kari, Loren, and Irene deliver top quality customer service. They are knowledgeable and care about their clients. Loren has always been there to answer my questions and has been very helpful designing my insurance portfolio. Irene has always been pleasant and ready to answer my questions and research my inquiries. Kari is great. She dropped off a care package for me during a rough time a few years back. A+ organization."
"Kirk! Lauren shared the exciting things happening to you! You’ve been our customer for a while and we appreciate your loyalty. We love seeing good things happen to good people! 🩷"
Aatif Imran
February 3, 2025
"Irene is the best insurance agent to deal with in the north side of town. She always understands my needs and gives me the best pricing which ensures I’m covered as well as priced right. Recommended to family and friends for that reason. Highly recommend to anyone looking for insurance"
"Hi Aatif! You made Irene smile big as she loves talking with you. I really appreciate you referring us to your family and friends! Don’t forget to swing by the next time you’re at Sam’s. "
Latisha McDuffie
February 3, 2025
"Even i am a difficult and not understanding they never get rude or have an attitude but instead try everything they can to help me understand what's going on with my plan.."
"Aww Latisha! We all talked and you’ve never been difficult! It’s our pleasure to help you as we truly want you to know how your policy works. We thank you greatly for being our customer all these years! 🩷"
Darnez Polimis
January 31, 2025
"Kari and Irene are always very helpful, knowledgeable, and friendly. Best insurance company I've dealt with also has great customer service!"
"Hey Darnez! Welcome back to our Agency and State Farm. We are privileged to have won you back. It means so much to us that you entrust us with all your insurance needs!! 🩷"
Ryan Durand
January 30, 2025
"I've been with kari for 10 plus years. Her staff is always cheerful, professional and personalble. I've changed cars and places to live. I've forgotten to call and change addresses and they handle it. Kari and the people she hires are really truly fantastic. I've thought they call a lot. But they only call about the interest I've expressed in insurance. And every time they call I'm on the phone for 20 minutes just because I want to be. If you want insurance with people that care and you see this. Give then a shot."
"Ryan! As I mentioned in my email to you, we are so much more honored since you don’t leave reviews that you did this! Your review was heartfelt and contrary to what you say, spot on perfect. Thank you from the bottom of my heart for your loyalty as we so appreciate you! 😊"
melba dominguez
January 29, 2025
"We are very satisfied with kari Romano and all of her staff they are always very helpful and very supportive on every issue and request we have. I recommend them to all of my friends"
"Thank you, Melba! We really enjoy working with you and your family for your personal and business insurance needs. I know Irene smiles when she sees your name pop up on our Caller ID. Thank you for being you!! 🩷"
Everardo Cabanas (rigo110)
January 20, 2025
"To get a quote was fast and easy communication was great and pricing wasn’t bad at all. Danee was the one who help me and she was great working with very professional"
"Good morning, Everardo! I was just in your account as I saw you are one of our newest customers! I’m thankful for your business and pleased that Danee provided you with the professional courtesy you deserve. Stay warm and safe these next few days! PS. Love the kitty photo as we are big cat people at the office! 🐱"
Ronak Shah
January 20, 2025
"Irene, one of the support team members for Kari, was great to work with on a complex suite of insurance products. She helped me build out the correct coverages across home, auto and umbrella insurance. I bid the insurance packet out to USAA, Geico, Allstate, AAA, Liberty Mutual, and Progressive. State Farm came in the least expensive and was the easiest to work with."
"Hi Ronak! I am thrilled we were able to finally get you over to State Farm! Thank you so much for your testimony as we love to help people save money but more importantly provide a satisfactory customer experience. We truly appreciate you and welcome you to our Agency! Please stay warm and safe with this incoming arctic freeze. ❄️"
Taylor J
January 7, 2025
"Irene is out of this world! The whole team at Kari’s office including Lauren are very supportive, quick to answer the phone, and entertain all of my what ifs about policy changes. I once spent like 3 hours talking to Kari about different policy options and exploring more about life insurance policies. All in all a great team to work with for my insurance needs."
"Oh my goodness, Taylor! You remember our conversation! This makes me happy, even happier to know my office is providing you with the absolute best service you deserve. You made our day with this genuinely kind review of your experience with us. Have a fabulous evening and please stay warm & healthy with this cold weather. ❄️"
Julia T
December 22, 2024
"Irene was very approachable, knowledgeable, and very patiently explained every question I had about my new policies. She gives the human touch to insurance, and I’m sure I wouldn’t have gotten it had it not been for her. Two thumbs way up, highly recommended!"
"Hi Julia! Thank you so much for this detailed and amazing review of Irene! We are so happy Irene was able to provide you with the right protection. I hope you have a very Merry Christmas. 🎄"
Elizabeth
December 14, 2024
"Irene was wonderful switching over our insurance from a different company. She was patient and knowledgeable. She made the process so easy."
"We appreciate your business and taking time to leave a review. Irene is wonderful and I’m happy she provided a seamless experience for you. Welcome to our State Farm family! "
Carlos Maynard
December 11, 2024
"I have been a very happy customer for nearly two years now. I've been working with Irene since day one, and I can’t praise her enough. She is knowledgeable, attentive and patient (answering my many questions). I am a big fan of hers, and you will too!"
"Carlos! We appreciate your business and your generous compliments of Irene. We are pleased to receive this terrific feedback as exceeding customer expectations are what we pride ourselves on. I hope you and your family have a lovely Christmas holiday! "
Hugo Stryhanyn
December 4, 2024
"Absolutely the best. My wife had this insurance and she was greatly helped .they got me a super good discount and it was an easy setup. I wish I could give them more stars 15/10 would recommend ."
"“We appreciate your wonderful review, Hugo! My team works hard to create positive experiences, and we’re delighted to know we succeeded for you and your wife! Wishing you a beautiful holiday season!! "
Ashley Gonzalez
December 2, 2024
"Amazing, personable customer service who dedicated her take to explaining everything thoroughly and would recommend to anyone shopping for home or auto insurance!"
"Thank you for being one of our newest customers, Ashley! I’m happy Irene was able to assist you with your insurance needs. I love reading about positive experiences with my Agency and appreciate you taking time to leave a review! I wish you a very happy holiday season! "
RG CM
December 2, 2024
"What a great experience is working with Kari and Danee. They worked fast and efficient and made a great deal for our auto insurance. Totally recommendable."
"Thank you, Rafael! We are so pleased we could help you with your insurance. We look forward to working with you and look forward to seeing your business grow and be successful!! 🩷"